FAQ

For minor issues, ask in discussions, /r/TapTapBuilder or comment below. See front page Navigation for all info pages!

Boosting credits/resources

 * See table on the Resources page. You can always take a break to get passive income!

Increasing resource storage

 * Credits - build and upgrade Banks or invest in a Unique Central Bank to increase your limit.
 * Resources - build and upgrade Concrete and Metal warehouses to increasen the capacity.

Getting and using free Keys

 * Obtaining - See table on the Resources page.
 * Usage - See Golden Keys and Ruby Keys.

Increasing power (electricity)

 * Your city's power is a level value, and doesn't increase with time.
 * You must build or upgrade Power Plants to increase the power.


 * All new buildings and their upgrades will reduce your power level.

Restoring/increasing energy

 * Energy - unlike power, energy is the muscle value that allows work and fast construction.


 * See table on the Resources page. You can always take a break to get passive energy!

Getting and using Coupon Codes

 * Coupon Codes - 5-digit codes you can enter at Post Office or Pub for rewards. (ur mum 69)
 * Obtaining - Coupon Codes can be generated and received from other players.
 * Free coupons are also posted daily on the Tap Tap Builder Facebook account.

Getting and using Invite Coupons

 * Pub - you can send an Invite Coupon to another player using the pub.
 * Limit - You can send only up to 5 invite coupons and receive up to 10.
 * Rewards - Collecting coupons will reward you with credits, resources and free keys.

Issues decoding a Coupon

 * Validity - check you spelt everything correctly and that the coupon hasn't expired.
 * Make sure your city's correct Postal Code was used when generating the coupon.

Getting and using Promo Codes

 * Promo Codes - 6-digit codes you can enter in the Main Server building for rewards.
 * Obtaining - you can find the codes on social networks by searching #TapTapBuilder.
 * Each player has their own Promo Code - find and share it from settings or the server.
 * List of codes - check the List:Codes page for an extensive list, and add your own!

Lists of Codes

 * Postal Codes
 * Promo Codes

Managing buildings

 * You can move, rotate, paint or demolish buildings. See info on the Buildings page.

Extending the island

 * Landscape Institute - build this Unique building to dry sea for land, build bridges and plant trees.
 * Bridge - To build a bridge, first convert a strip of sea platforms into land.
 * Build a Road over them, and a road bridge will be created automatically!

The game lags or crashes

 * Device - your device may simply be underperforming, especially if it's an older model.
 * Try reducing the battery usage and freeing up storage to make your device run smoother.
 * Settings - game updates may improve performance, meanwhile change game settings.

Saving/restoring progress

 * Local save - the game saves your progress automatically on your device during gameplay.
 * Cloud save - you can sign in and backup or load your progress from settings on any device.
 * You'll need an internet connection and a valid account on iCloud, Google Play or Facebook.

Resetting your progress

 * If desired, your current game progress (not backed up cloud data) can be reset in settings.

Fixing high unemployement

 * Apartments - work in them to increase the population. Building more will increase pop. capacity.
 * Growth bonuses - increase the pop. growth by building the Hospital and City Administration.
 * Demolish - demolish any unnecessary buildings with employees to use them in other buildings.
 * Take a break - your city population will increase naturally over time.

Fixing a total lack of power

 * You may lack resources to build or upgrade a power plant, while having insufficient employees.
 * Demolish unnecessary buildings, e.g. offices, to free up employees and reduce consumption.

Increasing building slots

 * City level - gaining EXP and increasing city level will give you more slots.
 * Pawnshop - you can exchange Golden Keys for extra building slots here.
 * Demolish - demolishing unnecessary exisitng buildings will free up slots.
 * Check your currently used slots and the slot limit in the "Your City" menu.

Building projects faster

 * Technical Lab - this Special building will increase the efficiency from each tap when building.
 * Construction Crane - build and upgrade the crane to slowly construct projects automatically.
 * Unique buildings - the Robot Center will increase crane efficiency.
 * The Engineering Center will give a construction efficiency % boost.

Speeding up progress

 * Special buildings - upgrading these will give you major boosts to your city and production.
 * These require Golden keys to build and upgrade. Each one has a maximum of 20 levels.
 * Unique buildings - these require Ruby Keys to build but give massive boosts in return!

Airplanes aren't showing up

 * Airport Terminal - build this Service building to see airplanes and send citizens to others.
 * Resources - tap on green airplanes for credits, and white/blue planes for concrete/metal.
 * Keys - tap on rare gold planes to get Golden Keys, and rare red planes to get Ruby Keys!

Time travel and ban appeals

 * You may be banned for attempting to change the time settings on your device for benefits.
 * Email support@herocraft.com with a screenshot of the ban message and your Postal Code.
 * Your request will be reviewed and you may be unbanned by receiving an unban Coupon.